Terms and Conditions

Effective Date: September 25, 2025

Welcome to Fenix Web Design. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Services

Fenix Web Design provides digital marketing and web design services for home service businesses, including but not limited to:

  • Website design and development
  • Landing page creation
  • Pay-per-click advertising management
  • Branding and graphic design
  • Digital marketing consultation

2. Service Agreement

When you engage our services, we will provide a detailed proposal or contract outlining:

  • Scope of work and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Revision and approval processes

3. Payment Terms

  • Payment terms will be specified in individual service agreements
  • Late payments may incur additional fees
  • All prices are subject to applicable taxes
  • Refunds are subject to the terms outlined in your service agreement

4. Client Responsibilities

To ensure successful project completion, clients agree to:

  • Provide timely feedback and approvals
  • Supply necessary content, images, and materials
  • Respond to communications within agreed timeframes
  • Ensure all provided materials comply with applicable laws

5. Intellectual Property

  • Upon full payment, clients receive ownership of custom work created specifically for them
  • Fenix Web Design retains rights to general methodologies, processes, and pre-existing materials
  • Clients must have proper rights to any materials they provide
  • We reserve the right to showcase completed work in our portfolio

6. Website Maintenance and Support

  • Ongoing maintenance and support services are available separately
  • We provide initial support during the launch period
  • Extended support requires a separate maintenance agreement
  • Clients are responsible for keeping login credentials secure

7. Limitation of Liability

Fenix Web Design's liability is limited to the amount paid for our services. We are not liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Third-party actions or content
  • Technical issues beyond our reasonable control

8. Performance Expectations

  • We strive to meet all agreed-upon deadlines and quality standards
  • Performance may be affected by client feedback timing and external factors
  • Marketing results depend on various factors and cannot be guaranteed
  • We provide best practices but cannot guarantee specific business outcomes

9. Termination

  • Either party may terminate services with written notice
  • Termination terms will be outlined in individual service agreements
  • Payment for completed work remains due upon termination
  • Clients retain rights to work completed and paid for prior to termination

10. Confidentiality

We respect your business confidentiality and agree to:

  • Keep your business information confidential
  • Use information only for providing agreed services
  • Implement reasonable security measures
  • Not share information with unauthorized third parties

11. Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

12. Governing Law

These Terms are governed by the laws of Arizona, United States. Any disputes will be resolved in the appropriate courts of Arizona.

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of updated Terms.

14. Contact Information

For questions about these Terms or our services, contact us:

  • Phone: (602) 791-0114
  • Website: Contact Form
  • Address: Fenix Web Design

These Terms and Conditions were last updated on September 25, 2025.